Merchandise Ltd Reviews

4.9 Rating 206 Reviews
100 %
of reviewers recommend Merchandise Ltd
4.9
Based on 206 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Merchandise Ltd Reviews
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Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes
London
UB3 1ST

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It's our first time working with Merchandise Ltd and we are sure it won't be the last! Sarah was very thorough, helpful and professional. The order was delivered quickly and we are very pleased with the product!
Helpful Report
Posted 1 month ago
Amazing service and customer support from start to finish! Delivery was exactly when promised. Sarah was so helpful. We will definitely be ordering again.
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Posted 4 months ago
You can trust their promises! It was frustrating when I realised I needed more goodies for the giant event with about 1000 attendees which was in 5 days. I called many merchandise shops and tried to ask if any shops could process from choosing items, confirming the logo, goodies production, and delivering everything within 4.5 days. Merchandise.co.uk was the only one super supportive, even giving me a list of every item that can make the impossible mission. The whole procedure was smooth and the attitude was excellent and professional. They promised me everything would be delivered on Friday (the event was on Saturday), but I was still worried due to my experiences with other companies. I shouldn't be worried at all because everything was delivered on time and I even had enough time to sort them a day before the event. I don't know how to express my gratitude.
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Posted 5 months ago
Very helpful and responsive team at Merchandise and very happy with the 500 mugs we ordered for our staff!
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Posted 5 months ago
Thank you for the delivering the amazing notebooks. They are exactly what we wanted and better quality than we even expected. Thank you for your communication and for making time it work so easy. Many thanks.
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Posted 10 months ago
I have been ordering products from Merchandise.UK from the past 2 years. Roman and their team are FANTASTIC! 10/10
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Posted 10 months ago
This company is fantastic. Megan Phillips is an exceptional account manager, and our merch was BY FAR the best at the expo we attended. We would never go anywhere else now...
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Posted 10 months ago
Sarah was so helpful supporting us every step of the way. She gave us advice and guidance on products and helped with our design. Products are a great quality and Sarah kept us updated with progress of our order.
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Posted 11 months ago
Megan was a huge help in sorting out our wonderful screen cloths, really happy with overall look. Highly recommend using their products.
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Posted 11 months ago
Could not be happier with both the products and the service. I have recently ordered Business branded pens and water bottles. I liaised with Sarah who found a product that suited by requirements perfectly and at a very reasonable price. Will use Merchandise for all my company branded merchandise from now on! THANK YOU!!!
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Posted 1 year ago
Merchandise Ltd worked so hard to our very short timescale, delivering a quality product quickly and efficiently. The communication was excellent and they were always happy to provide updates and advice throughout.
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Posted 1 year ago
The quality of the pencil cases are amazing, we are so happy with them and a massive thanks to Dan Stevens who helped us order.
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Posted 1 year ago
Quick and efficient service from ordering to delivery. Very happy with our bamboo tumblers which look exactly like what was advertised with the addition of our engraved logo. Will certainly use Merchandise again in the future.
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Posted 1 year ago
Fantastic company in every way. Great Sales & service team who managed to hit a very short lead time. Megan and Sarah are a credit to the company and kept me informed all the way. 5***** Highly recommend. Kevin Gomez
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Posted 1 year ago
Superb service Super quick turnaround and delivery Great little bottle openers at a great price
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Posted 1 year ago
Very happy with our purchase of company notebooks and pens, decent price and good quality. The staff are helpful and reply promptly, we had a tight turn around needing out order for an event and they were able to meet this.
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Posted 1 year ago
Recently did a fairly big order with this company and have now had our delivery. Was easy to talk too with quick replies and very speedy lead time of products. The product itself is of excellent quality and we will certainly being ordering products from these guys again in the future.
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Posted 1 year ago
If I could give more than 5 stars, I would! Was really happy with the service we received from Merchandise Ltd, supplying lanyards on a quick turnaround and they even arrived ahead of schedule! Big shoutout to Megan who was absolutely brilliant from start to finish and helped with design and every query we had. Great quality & service. Thanks guys!
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Posted 1 year ago
It's rare to find quick and efficient service the way this company offers. Sarah was an incredible help throughout the entire process, you couldn't ask for more in terms of a can-do attitude and overall pleasure to deal with. Can't recommend her and the company highly enough
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Posted 1 year ago
Very helpful and a great service. Worked with them for the first time this month and will be using them again in the future.
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Posted 1 year ago
Merchandise Ltd is rated 4.9 based on 206 reviews