Merchandise Ltd Reviews

4.9 Rating 227 Reviews

100 %

of reviewers recommend Merchandise Ltd

Company Reviews

Info

Visit Website

Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes
London
UB3 1ST

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Merchandise Ltd 5 star review on 8th March 2019

Anonymous

Merchandise Ltd 5 star review on 1st July 2016

Lee Childs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful customer service from Sarah and the team. The merchandise came quickly and looks amazing! Thank you.”

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Posted 2 days ago

“Evie was amazing. Very helpful, quick turn around and great product.”

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Posted 3 months ago

“Fast and speedy response and delivery. The items purchased were just as we envisioned. Megan was a great help and very patient with all the to's and fro's of the decision making process from our team. Appreciate the sample pack also - Thanks a lot, will use again.”

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Posted 4 months ago

“We had ordered 4 custom Teddy bears for our School. Megan was super friendly and efficient, she listened to what we required and made suggestions. We had our school logo printed on the Teddys Jumper. The quality of the Teddy was really good and the printing was outstanding. The delivery was very quick and efficient considering this is a custom piece. The price was good too. Thank you Megan for all your help with this.”

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Posted 4 months ago

“Fantastic customer service & communication throughout! Couldn't be happier with the products, 10/10 would recommend!”

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Posted 5 months ago

“orderd some sunglasses, very happy how everything was handled, all the people i spoke to before and after ordering were very helpful, will be ordering from again, thank you.”

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Posted 6 months ago

“First time using Merchandise. I needed some last minute eye masks with a very tight turnaround time however Megan (and team) pulled this out the bag and made it happen! Friendly team, great service & super speedy. Will definitely place future orders here.”

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Posted 6 months ago

“Great experience and product created - very efficient service!”

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Posted 7 months ago

“Was great working with the team. Evie was my account manager. From start to finish was very stress free. Will be doing more projects soon with them. Price was fair and clear communication.”

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Posted 7 months ago

“Sarah-Lousie a was a great help in sorting out the design and product I wanted. From start to finish she ensured everything was of the best quality.”

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Posted 10 months ago

“Megan was brilliant. Really great communication throughout the process - helpful, friendly. Product was just what we wanted and was received on time (despite the tight turnaround we had). Highly recommend!”

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Posted 10 months ago

“Great experience - very efficient service.”

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Posted 10 months ago

“Excellent customer services, really helpful and quick to respond. Excellent!”

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Posted 1 year ago

“I had an excellent experience with Sarah-Louise at Merchandise Ltd. The process was smooth and efficient from start to finish, Sarah was incredibly helpful and responsive. This was a repeat order for some personalised travel mugs and arrived as described within a week of placing the order. Sarah was kind enough to hold and refresh the quote to keep prices live until I was ready to place the order. Would definitely recommend. Thank you for your help, Sarah-Louise!”

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Posted 1 year ago

“What a friendly and helpful service. My purchase was minor yet I received such great customer service from Megan at Merchandise Ltd. I recommend them and will return in the future im sure. Thank you. 👍”

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Posted 1 year ago

“We needed 250 custom printed mugs, and we needed them quickly for an event giveaway. Evie at Merchandise handled everything superbly, from making sure the artwork was right to creating visuals and then assuring us we could get delivery on time. We ordered at 2pm on Thursday, they were delivered at 11am Tuesday! Superb quality, great price and perfect service. Will definitely use Merchandise again.”

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Posted 1 year ago

“Every interaction and process, from start to finish was brilliant. Pricing, quotes, response times and the personable and excellent (above and beyond) service was the key component to this whole experience. Even with a super tight deadline, Sarah was kind, calm, collected, responsive, reassuring (at times of high stress for me), organised and was incredibly helpful! Everything was planned perfectly from Sarah’s side, all we had to do was offer the art work and confirm the amounts, and they did the rest. It was such an easy process with various delivery options, depending on your timeline needs, which are all clearly explained. There are multiple payment options and you can also have access to a portal account to view your dashboard and pay for invoices. You can approve artwork easily as well through the emails. It has been the best printing experience we’ve had with merchandise and I hope to continue using their services in future! The items looked fantastic and our conference was a huge success with top quality merchandise. Thank you to Sarah and the team for everything.”

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Posted 1 year ago

Thanks Carmen! A pleasure to help you with your orders!

Posted 1 year ago

“The shirts came really quickly and were of an amazing quality. The kids we gave them to rarely take them off due to the quality and comfort. I also liked the little pink logo on the sleeve - I know it is adverting Merchandise, but it's still a lovely little splash of colour and doesnt denigrate the shirt at all.”

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Posted 1 year ago

“Sarah has been incredible, she saved the day! We had a communication issue with Merchandise UK initially and when I spoke to Sarah today to express the urgency in which we needed the order she went above and beyond to help provide us with the best possible solutions! I cannot thank her enough and she is a credit to the company! Thank you Sarah!”

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Posted 1 year ago

“Merchandise Ltd were recommended by a previous colleague, and I can see why! The whole process was great! Sarah was really helpful in assisting us to choose what merchandise we wanted. We chose bags, pens and trolley coins, all with our logo on. Once the order went in, delivery was really quick and all the products looked brilliant. Would definitely recommend!”

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Posted 1 year ago

Merchandise Ltd is rated 4.9 based on 227 reviews