Merchandise Ltd Reviews

4.9 Rating 223 Reviews

100 %

of reviewers recommend Merchandise Ltd

Company Reviews

Metrics

Info

4.9

Based on 223 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes
London
UB3 1ST

Write Your review

Tell us how Merchandise Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Merchandise Ltd 5 star review on 8th March 2019

Anonymous

Merchandise Ltd 5 star review on 1st July 2016

Lee Childs

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and responsive team at Merchandise and very happy with the 500 mugs we ordered for our staff!”

Helpful Report

Posted 2 years ago

“Thank you for the delivering the amazing notebooks. They are exactly what we wanted and better quality than we even expected. Thank you for your communication and for making time it work so easy. Many thanks.”

Helpful Report

Posted 2 years ago

“I have been ordering products from Merchandise.UK from the past 2 years. Roman and their team are FANTASTIC! 10/10”

Helpful Report

Posted 2 years ago

“This company is fantastic. Megan Phillips is an exceptional account manager, and our merch was BY FAR the best at the expo we attended. We would never go anywhere else now...”

Helpful Report

Posted 2 years ago

“Sarah was so helpful supporting us every step of the way. She gave us advice and guidance on products and helped with our design. Products are a great quality and Sarah kept us updated with progress of our order.”

Helpful Report

Posted 2 years ago

“Megan was a huge help in sorting out our wonderful screen cloths, really happy with overall look. Highly recommend using their products.”

Helpful Report

Posted 2 years ago

“Could not be happier with both the products and the service. I have recently ordered Business branded pens and water bottles. I liaised with Sarah who found a product that suited by requirements perfectly and at a very reasonable price. Will use Merchandise for all my company branded merchandise from now on! THANK YOU!!!”

Helpful Report

Posted 2 years ago

“Merchandise Ltd worked so hard to our very short timescale, delivering a quality product quickly and efficiently. The communication was excellent and they were always happy to provide updates and advice throughout.”

Helpful Report

Posted 2 years ago

“The quality of the pencil cases are amazing, we are so happy with them and a massive thanks to Dan Stevens who helped us order.”

Helpful Report

Posted 2 years ago

“Quick and efficient service from ordering to delivery. Very happy with our bamboo tumblers which look exactly like what was advertised with the addition of our engraved logo. Will certainly use Merchandise again in the future.”

Helpful Report

Posted 2 years ago

“Fantastic company in every way. Great Sales & service team who managed to hit a very short lead time. Megan and Sarah are a credit to the company and kept me informed all the way. 5***** Highly recommend. Kevin Gomez”

Helpful Report

Posted 2 years ago

“Superb service Super quick turnaround and delivery Great little bottle openers at a great price”

Helpful Report

Posted 2 years ago

“Very happy with our purchase of company notebooks and pens, decent price and good quality. The staff are helpful and reply promptly, we had a tight turn around needing out order for an event and they were able to meet this.”

Helpful Report

Posted 2 years ago

“Recently did a fairly big order with this company and have now had our delivery. Was easy to talk too with quick replies and very speedy lead time of products. The product itself is of excellent quality and we will certainly being ordering products from these guys again in the future.”

Helpful Report

Posted 2 years ago

“If I could give more than 5 stars, I would! Was really happy with the service we received from Merchandise Ltd, supplying lanyards on a quick turnaround and they even arrived ahead of schedule! Big shoutout to Megan who was absolutely brilliant from start to finish and helped with design and every query we had. Great quality & service. Thanks guys!”

Helpful Report

Posted 2 years ago

“It's rare to find quick and efficient service the way this company offers. Sarah was an incredible help throughout the entire process, you couldn't ask for more in terms of a can-do attitude and overall pleasure to deal with. Can't recommend her and the company highly enough”

Helpful Report

Posted 3 years ago

“Very helpful and a great service. Worked with them for the first time this month and will be using them again in the future.”

Helpful Report

Posted 3 years ago

“Merchandise.co.uk are an absolute lifesaver! Not only did they manage to deliver quality bags and pens, as requested. But they also managed to do it under really tight timeline. Huge shoutout goes to Dan for making sure that we got our bags on time, even if it meant travelling down to the venue, to have them delivered. Once again, thank you to the entire team that was involved in the process. We promise to order within a more reasonable timeframe next time!”

Helpful Report

Posted 3 years ago

“fantastic customer service from start to finish the whole team are great, Sarah in particular really goes the extra mile. if there is ever an issue she will aim to fix it quickly or suggest alternatives could not rate them highly enough”

Helpful Report

Posted 3 years ago

“We were really happy with the service recieved by Merchandise LTD. Roman was always on hand to answer and queries and always went above and beyond to offer excellent customer service. What made them stand out above other companies we've used is that as one of our items was being printed we were given a heads up that the quality was not as it should have been and we were given options to rectify this free of charge. We will definitely use them again!”

Helpful Report

Posted 3 years ago

Merchandise Ltd is rated 4.9 based on 223 reviews