Merchandise Ltd Reviews

4.87 Rating 161 Reviews
99 %
of reviewers recommend Merchandise Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Email, Telephone
Read Merchandise Ltd Reviews
Visit Website

Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes

Write Your review

Tell us how Merchandise Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Merchandise Ltd 5 star review on 8th March 2019
Anonymous
More Photos & Videos
Merchandise Ltd 5 star review on 1st July 2016
Lee Childs
More Photos & Videos
Anonymous
Anonymous  // 01/01/2019
Started out all fine, the lady was very helpful however then 2 of the 4 items I purchased in large quantities were printed wrong and I was not made aware of any changes that had been made to the items. I received items and couldn't use them..... a week later I'm still waiting for them to be sorted out!!
Posted 3 years ago
I got the feeling it was quality for a bit of extra money. The pens turned out to be of poor quality.
I sent our email address correctly but it was then misspelt on the pens. I did approve the "artwork". I did not zoom in on the photo to double check the spelling of education. Maybe it was my mistake in not spotting Merchandise mistake....
Posted 4 years ago
Thank you for your review and my apologies for the delay in response to it, I've looked back over the full order and have noticed the spelling mistake of the e-mail address was incorrect on the sales order and the proof we provided.

We have discussed with the art room and it looks to be the case that we copied and pasted the e-mail address directly from your e-mail. As a rule we always copy and paste text when it is provided so that it is verbatim.

Unfortunately, as your mistake was on your proof which you signed off, we are unable to have the printers reproduce the pens for you free of charge, however as a gesture of good will we would like to help contribute to reproducing a new batch of pens with the correct details on them.
Posted 3 years ago
Merchandise Ltd is rated 4.87 based on 161 reviews