Merchandise Ltd Reviews

4.87 Rating 155 Reviews
99% of reviewers recommend Merchandise Ltd
Visit Website

01895 438 459


63 Fairfield RoadWest Drayton

Are you a business owner?
Click Here

Write Your review

Tell us how Merchandise Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
on-time delivery
Customer Service
communication channels
Email, Telephone
"Started out all fine, the lady was very helpful however then 2 of the 4 items I purchased in large quantities were printed wrong and I was not made aware of any changes that had been made to the items. I received items and couldn't use them..... a week later I'm still waiting for them to be sorted out!!"
Helpful Report
Posted 2 years ago
Visit Website
"I got the feeling it was quality for a bit of extra money. The pens turned out to be of poor quality. I sent our email address correctly but it was then misspelt on the pens. I did approve the "artwork". I did not zoom in on the photo to double check the spelling of education. Maybe it was my mistake in not spotting Merchandise mistake...."
Helpful Report
Posted 4 years ago
Thank you for your review and my apologies for the delay in response to it, I've looked back over the full order and have noticed the spelling mistake of the e-mail address was incorrect on the sales order and the proof we provided.

We have discussed with the art room and it looks to be the case that we copied and pasted the e-mail address directly from your e-mail. As a rule we always copy and paste text when it is provided so that it is verbatim.

Unfortunately, as your mistake was on your proof which you signed off, we are unable to have the printers reproduce the pens for you free of charge, however as a gesture of good will we would like to help contribute to reproducing a new batch of pens with the correct details on them.
Posted 3 years ago
Merchandise Ltd is rated 4.87 based on 155 reviews