Merchandise Ltd Reviews

4.9 Rating 213 Reviews

100 %

of reviewers recommend Merchandise Ltd

Company Reviews

Metrics

Info

4.9

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes
London
UB3 1ST

Write Your review

Tell us how Merchandise Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian is always very helpful and responds to all of my requests in a timely manner. A great company to work with.”

Helpful Report

Posted 5 years ago

“Fab service as always, can always rely on this company 😁”

Helpful Report

Posted 5 years ago

“Quick and efficient service”

Helpful Report

Posted 5 years ago

“I have used merchandise.co.uk many times and their service is always the best. My contact is Sarah and she takes the stress out of ordering merchandise within tight deadlines. I find the whole process easy as they listen to what I want, provide competitive quotes and an easy sign-off process.”

Helpful Report

Posted 5 years ago

Hi Lisa, Thank you for your lovely review - always a pleasure to work with you, even if there is a tight deadline. Look forward to the next project! Sarah Harris

Posted 5 years ago

“AMAZING !! Customer service is second to none, enquiries always answered extremely quickly and nothing is too much trouble. Quality of products is excellent, I am often asked at events where we get our merch from. Sarah is a fabulous ambassador for the company, she will always go above and beyond to help and has saved my life on a few occasions ! Stop searching you wont find better than the service this company delivers. Happy Customer :-)”

Helpful Report

Posted 5 years ago

“Hi Gave Merchandise a very demanding turnaround time and the managed it with no problems, very happy with there customer service.”

Helpful Report

Posted 5 years ago

“very pleased”

Helpful Report

Posted 5 years ago

“I always use merchandise ltd for all my branding needs.”

Helpful Report

Posted 5 years ago

“The team were super helpful and we received very speedy service the product was great and we are super happy with our cotton shopper bags!”

Merchandise Ltd 5 star review on 8th March 2019

Helpful Report

Posted 5 years ago

Thank you for your lovely review - so glad they came out so well! Look forward to working with you again! Sarah Harris

Posted 5 years ago

“Always helpful, prompt and with competitive prices. Always a pleasure......”

Helpful Report

Posted 5 years ago

“Amazing customer service”

Helpful Report

Posted 5 years ago

“Wonderful products would totally recommend.”

Helpful Report

Posted 5 years ago

Hi Beverly, Thank you so much for your great review and I look forward to working with you again very soon. kind regards Stephen Snoding

Posted 5 years ago

“Very happy with the way things went along from my first email to you up to me veceving my order many thanks to the whole team. Brian Clements Eastbourne Bowling Club”

Helpful Report

Posted 5 years ago

Hi Brian, Thank you for your review, always a pleasure working with you and hope everyone enjoys the pens. Sarah Harris

Posted 5 years ago

“Ian provided a very professional service and went above and beyond to meet our needs. Timely delivery and great products too.”

Helpful Report

Posted 5 years ago

“Excellent team, who did everything to ensure our needs were fully met and on time!”

Helpful Report

Posted 5 years ago

Hi Eugenia, Thank you so much for your very kind review and you're a joy to work with on this project. I look forward to working with you again very soon. kind regards Stephen Snoding

Posted 5 years ago

“Mel is always helpful and quick at providing quotes. It's fantastic to work with her.”

Helpful Report

Posted 5 years ago

“I couldn't fault the service that I received, my questions were answered promptly, the order placed easily by email and received very quickly. Many thanks”

Helpful Report

Posted 5 years ago

“I called up Mel at Merchandise Limited before Christmas with a tight deadline for a January event. To be honest it was pot luck that I called Merchandise.co.uk as I was looking at dozens of websites... but I am SO glad that I did. Mel who took my call was like a breath of fresh air - she put my mind at rest and went above and beyond to help me with exactly what I was looking for. Quotations came super quickly and she kept me updated throughout the order process. Everything arrived on time and everything was fabulous and helped create a memorable event with a very happy client. The main thing though was that I could tell Mel genuinely cared about what she was doing - I felt that she was on my side at a time of some stress and I am immensely grateful for that. We had a giggle too! Will definitely be returning next time we have a merchandising need, and recommending to others. Service like this is hard to find nowadays. Honestly couldn't recommend more.”

Helpful Report

Posted 5 years ago

Thank you Oliver, I was so pleased to work with you on this project, we always say you are limited to your imagination and it's so true. When you first approached saying you needed houses to fly, I was a little sceptical that we could make your idea work but choosing the right products and given enough lead time (well only just) we managed to fulfil it for you. Phew! So thank you for choosing us and letting me be part of your dream, it was definitely different. :) Mel.

Posted 5 years ago

“Very helpful and keen on price, I've used them for years.”

Helpful Report

Posted 5 years ago

“Excellent service, as always!”

Helpful Report

Posted 5 years ago

Hi and think you very much for your review. Always a pleasure to work with you.

Posted 5 years ago

Merchandise Ltd is rated 4.9 based on 213 reviews