Merchandise Ltd Reviews

4.9 Rating 207 Reviews

100 %

of reviewers recommend Merchandise Ltd

Company Reviews

Metrics

Info

4.9

Based on 207 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01895 438 459

Email:

sales@merchandise.co.uk

Location:

Unit 9 Adler Industrial estate betam road hayes
London
UB3 1ST

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Merchandise Ltd 5 star review on 8th March 2019

Anonymous

Merchandise Ltd 5 star review on 1st July 2016

Lee Childs

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. We were in a rush to get the product and Sarah was absolutely fantastic. No problems whatsoever and the product itself is great. Thanks!”

Helpful Report

Posted 7 years ago

“Sarah Harris was excellent and answered every query I had around the product we were ordering (which there were a lot of!). It was a bit of an awkward order with the unit numbers we needed and Sarah was extremely accommodating making the whole process very easy and pain free. Thank you for your patience we are very happy with the result.”

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Posted 7 years ago

“Very quick at getting my order raised and sending out the invoice! And brilliant products!”

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Posted 7 years ago

“We were very pleased with the service we received, Merchandise Ltd helped us find the best price for the glass tankards we needed. They arrived promptly, in good condition and went down every well at the event.”

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Posted 7 years ago

“Very pleased with the service and quality of their work. In particular Sarah who helped along the process and was extremely quick to respond to any questions. Delivery time was a lot quicker than expected too. Would definitely us Merchandise again.”

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Posted 7 years ago

“I used Merchandise about 5 years ago at a previous company, I returned to use them for pens and key-rings, pens being a product I ordered before so I knew the quality was good. The customer service received from Stephen and Mel was fantastic, nothing was too much trouble and the goods were dispatched quickly. Very happy and would highly recommend. Thank you :-)”

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Posted 7 years ago

“Sarah Harris always goes above and beyond to help. We are always in safe hands and know she will do all she can to make the process as smooth as possible. A credit to the company and a pleasure to work with.”

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Posted 7 years ago

“Started out all fine, the lady was very helpful however then 2 of the 4 items I purchased in large quantities were printed wrong and I was not made aware of any changes that had been made to the items. I received items and couldn't use them..... a week later I'm still waiting for them to be sorted out!!”

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Posted 7 years ago

“Helpful with a tight turnaround!”

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Posted 7 years ago

“Friendly ,generally good lead, times, price competitive, able to source most items we look for.”

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Posted 7 years ago

“Fantastic, responsive customer service, great product, fast production and delivery.”

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Posted 7 years ago

“responsive and quality driven service and supply ...”

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Posted 7 years ago

“Good communication, good choice of products and flexible to our needs.”

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Posted 7 years ago

“Mel Bright was great and helped us through the entire design process. We got exactly what we wanted - the right quality at the right price. Communication and service was great and the product was delivered on time. Excellent.”

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Posted 7 years ago

“Mel has always given Design Supply great service, nothing is too much and prices are great, delivery is always as stated, we will always use Merchandise as our main source of promotional items.”

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Posted 7 years ago

“Our experience was made memorable and easy by Mel Bright, who went above and beyond to ensure our products were to our taste, delivered in good time and were fitting with our company brand. She was upbeat and positive and made the whole experience incredibly easy! Will definitely continue to use Merchandise.ltd and work with Mel to ensure everything else we order from now on goes to plan.”

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Posted 7 years ago

Thank you Kimmy, it was loving working with you too and I am so pleased that you were happy with all the products. Take care for now and I shall look forward to working with you again soon. Mel

Posted 7 years ago

“I can always rely on Merchandise to deliver quick visuals for my clients to check and a first class production costing and delivery service on everything we have ordered. Sarah Harris is great to work with and she know her stuff.”

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Posted 7 years ago

“The products were great quality at a great rate. Arrived in plenty of time, supported with friendly customer service. Would easily recommend Merchandise Ltd to anyone.”

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Posted 7 years ago

Hi Jordan, Thanks for the review - will look forward to working with you again in the future! Sarah

Posted 7 years ago

“Wouldn't hesitate to recommend. Great people to work with and always go the extra mile for you when needed. Good range of products and very reasonably priced.”

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Posted 7 years ago

Thanks Chris, I shall continue to go the extra mile for you and Frank as I love working with you both too. :) Take care and no doubt speak again soon. Mel.

Posted 7 years ago

“It took Merchandise a while to produce a proof that was acceptable but once they'd done that, the service - and the products we bought - were great. The prices were reasonable and the contact was friendly although slightly pushy about an order being placed. Overall, I rate Merchandise Ltd as 'Good' and would definitely use them again.”

Helpful Report

Posted 7 years ago

Merchandise Ltd is rated 4.9 based on 207 reviews